What is the Email Digest?
The Email Digest is a customizable email report that gives you a snapshot of your survey activity and key insights. It includes:
High-level survey metrics: Active surveys, views, responses, and actions
Top surveys & actions: See which surveys and insights are performing best
Highlighted Question: Track the results of a specific survey question (e.g., “How did you hear about us?”)
Recommendations: Suggestions for adding new survey touchpoints
Each digest is designed to give you a quick, actionable overview while linking back into Kno for deeper exploration.
How to Set Up Your Digest
You can enable Email Digest in your Account Settings under Notifications:
Go to Settings > Notifications
Choose your cadence:
Daily
Weekly
Monthly
Add the email addresses where you’d like the digest sent (multiple recipients are supported).
(Optional) Select a Highlighted Question to feature in every digest.
Once enabled, you’ll start receiving digests automatically based on your settings.
When Digests Are Sent
Daily & Weekly: Mondays at 6 AM local time
Monthly: 1st of each month at 6 AM local time
Example Digest Email
Here’s an example of what the digest looks like in your inbox:
Why Use Email Digest?
Keep your team aligned with regular updates
Spot trends early without logging in
Share insights easily across your org
Stay engaged with your data and discover new ways to use Kno