KnoCommerce is designed to be collaborative. Our robust user system allows you to invite users to your account with various levels of access. This is particularly useful if you have multiple employees, or third parties (agencies, contractors, etc.) who you'd like to add to your account.
Adding additional users to an account
To add users to your account go to Settings by expanding the menu at the bottom left of your page, and then into "Settings".
From there, scroll down to "Manage Account Users" section and click "Invite Account User". In most cases you can assign admin permissions, but if you'd like to customize access just select the "custom" role and disable the settings to which you'd like to limit access. Enter the user's email address and send it! We'll handle the rest.
Switching between accounts
In order to go from one account to another, click on the arrows at the top left of your dashboard. Please give our system a little time to load, it can take a few seconds!
From there, you should be able to see your other accounts.
Note: Don't see an account that you were expecting to see listed? It could be that you aren't a user in that account yet! Please reach out to your team, or hello@knocommerce.com to confirm before creating a new account!