# Question Types

Kno includes 13 different question types. Here are the question types available on each plan!

# Starter Plan

#### Radio

Radio butt​on questions are single-response questions. Customers will only be able to select one option.

![](https://downloads.intercomcdn.com/i/o/386381015/9ffccf04eb3409d4ec2bff1d/Screen+Shot+2021-09-07+at+10.12.40+PM.png?expires=1793610000&signature=0e03b456759bc8ac5a66bf1ad9fd2b3f7ef46e12273d42b1e4082e66803e257a&req=dyghFcF%2FnYBaFb4f3HP0gJs9Yt0tx39fdTo9qCDU9nz9HvmzZN6BxQXjT0uq%0At8ggCByx9UDRvpiucg%3D%3D%0A)

#### Checkbox

Checkbox questions are multiple-choice. Customers will be able to select more than one option.

![](https://downloads.intercomcdn.com/i/o/386394217/310313e88ef125d1684ecc3b/Screen+Shot+2021-09-07+at+11.20.49+PM.png?expires=1793610000&signature=8c86d7f42b301b1ac2b1b2e5cabc2ea940c870b91d6b693aff59bcd9c3d31d44&req=dyghFcB6n4BYFb4f3HP0gEwjlSvtSwZOhUpk%2BkaKOOeuzUD6xDBpuNkgi9f8%0AUUN1PjxqUgJ0KKyktA%3D%3D%0A)

#### Text Input

![](https://downloads.intercomcdn.com/i/o/386394282/9feb453f696080915924a5f0/Screen+Shot+2021-09-07+at+11.21.09+PM.png?expires=1793610000&signature=d43411a55c79210de7d5ca7f96e8b9bb6dd7ed826bca4e18b5a92bd037c63619&req=dyghFcB6n4ldFb4f3HP0gPF5FPkB8QyW8R5BBee0riNwKl3D0%2FOeoxm6CbiH%0AFttTGm7heshB%2FnYySw%3D%3D%0A)

#### TextArea

![](https://downloads.intercomcdn.com/i/o/386394362/1425231d40535043ff2540e9/Screen+Shot+2021-09-07+at+11.21.21+PM.png?expires=1793610000&signature=ed8945f2899ffeaf9337349c91afceb2f5f8f4f3f49b196b20e73c89e75fed05&req=dyghFcB6noddFb4f3HP0gFSth0p83%2By31l186lfxWYiojdp2zzXiDWF7lm3Q%0AHaEUr6aREECPXOdc3g%3D%3D%0A)

---

# Analyst Plan

The Analyst plan includes all Starter Plan questions, plus these additional question types.

#### Dropdown

Have the customer select the best option from a dropdown list.

![](https://downloads.intercomcdn.com/i/o/386394410/a661aed1cbeb640b8730d415/Screen+Shot+2021-09-07+at+11.21.33+PM.png?expires=1793610000&signature=adda1d148706b50a7bdea8fd32e6f47fe141abc4624e6d7d623c1ba8c7c4fbfc&req=dyghFcB6mYBfFb4f3HP0gLs1utLt1brCo8nXW5AbCO3TBHJn3jGRHBVFoB74%0APA%2Bj9e9Uvdd%2BAVcBuA%3D%3D%0A)

#### Slider

Drag the slider to select the correct option.

![](https://downloads.intercomcdn.com/i/o/386394447/c23b8afce9a36e11406e5732/Screen+Shot+2021-09-07+at+11.21.45+PM.png?expires=1793610000&signature=cb3b493d9e2bb74d26089744e1216e73878999221b28b901650a91e13a0b93e9&req=dyghFcB6mYVYFb4f3HP0gPkzdQ%2BYl%2B7KN%2BwrPOkjlH1oWjR%2FeZwTZYxHY%2Fcn%0Atk%2BfyVXsdJQaWfVY2Q%3D%3D%0A)

#### NPS/Scale

NPS question type is hard-coded for a 0 to 10 scale, while the Scale question type can be adjusted to have a different ending point.

![](https://downloads.intercomcdn.com/i/o/386394492/7dee439148f1c28843a24bd9/Screen+Shot+2021-09-07+at+11.21.55+PM.png?expires=1793610000&signature=ee0b01a074760553fec1e02ac6896c4f132c16fe3c946fb5de098cb0ada98688&req=dyghFcB6mYhdFb4f3HP0gG4af0qyaafLpJElTmzh2C0cudfZQRIaypKRY%2BJR%0A5IhjWmFb7iRW3bwPSQ%3D%3D%0A)

#### Date Picker

Comes with available options for different date submission styles DD-MM-YYYY vs MM-DD-YYYY.

![](https://downloads.intercomcdn.com/i/o/386394559/306e375cf360228a72f7ddd1/Screen+Shot+2021-09-07+at+11.22.09+PM.png?expires=1793610000&signature=a611e201088c464ed048ad8c64a041f49d068223d4f35a14a87503566c11be62&req=dyghFcB6mIRWFb4f3HP0gA0C6D6zsfcJDqWwaatKoRyFV4Bv7RWWpJLHx3H8%0Ar%2FmZ8anXhqBjizQPLA%3D%3D%0A)

#### Ranking

Drag and drop the different existing options into the order that is best for the customer.

![](https://downloads.intercomcdn.com/i/o/386394623/8e883ca5fbf9f81091fe61e5/Screen+Shot+2021-09-07+at+11.22.28+PM.png?expires=1793610000&signature=0c19e756df3e94f22d9ebea9803c4eeb937a5af22cb08e5b42da18849b5feed8&req=dyghFcB6m4NcFb4f3HP0gM0MRT3WVR1cu%2Bos3gQJu8aRZpzFeYmV%2BrSPQ7vK%0AxWCT8ZqYiyegoI2IMQ%3D%3D%0A)

#### Email

Collect emails from customers for a variety of reasons.

![](https://downloads.intercomcdn.com/i/o/674696623/7ef61bebd1d3ae0bd562dc4a/EmailTemplate.png?expires=1793610000&signature=6053cd057345c7e941b4c8fcc214750e58034fbba4a371587fa0d9af24448faa&req=cicjEMB4m4NcFb4f3HP0gMjwsfWD5z6LXYskVHjdB1q%2FpyJPwytaU%2FszUAXs%0ADhC0su3HNBJkqhOM%2FA%3D%3D%0A)

#### Phone

Collect phone numbers for SMS campaigns from customers.

![](https://downloads.intercomcdn.com/i/o/674699936/a961548bfe167bb2d8dbac80/PhoneTemplate.png?expires=1793610000&signature=86a0f718acff4889bcec9434d981c8d5e49e3b57b2b6d6c57e693acb6293a4d6&req=cicjEMB3lIJZFb4f3HP0gGQxRxlF1KDMRBNoemt5u9lImnKVc71UubafaGPV%0AMytFEjQAh82AXcKA2g%3D%3D%0A)

# Pro & Enterprise Plan

These plans have no limits on question types, which means you can also use our [Image/Video Upload Question type](https://docs.knocommerce.com/en/articles/8358505-image-video-upload) to ask customers which ad they saw and/or which product style they'd like to see next!