Available Question Types

KnoCommerce has four different question types that utilize the Autocomplete text-matching feature.

Radio

The Radio button (single-select) question can utilize the Autocomplete for the 'Other' option.

Checkbox

The Checkbox question (multi-select) can utilize Autocomplete for the 'Other' option as well.

Text Questions

The Text question and TextArea question both utilize the Autocomplete feature for the main open-ended text options.

Turning It On

On the question that you want to enable Autocomplete, go into the Survey Editor (Surveys -> Surveys -> 3 dots -> Edit), then find the question and go to 'advanced settings'.

Once you open the 'advanced settings' modal for the question, you'll need to enable the 'Other' option first for the Radio & Checkbox questions. Then for all four questions, you can select Autocomplete.

Functionality

This feature will check against all responses submitted for the particular question and recommend them in the open-text field for the customer to select. If no responses have been submitted previously, we will recommend the main question's options.