KnoCommerce

Analyze survey results and track trends with reports and insights.

Reporting & Analytics

Discover KNO's trend report feature so you can track survey responses over time!

View your data on the reports through the lens of a pie chart!

Once you set up a ranking question, this help doc describes how to read/interpret the reporting chart

What's different with our new attribution report

This is how KnoCommerce calculates and displays reports for the NPS question type

Key reports that show performance and insights from your surveys

Compare your performance to the entire KNO network

Learn more about the co-owned DTCCI report between KnoCommerce and CTC.

Understand the relationship between these two counts and how to interpret the data that you're seeing within your store and your Kno account

How to make the most of improvements and next iterations of your surveys

Guide to KnoCommerce's click source data as shown in reporting views.

Learn how to archive questions on your survey to remove them from live surveys and keep all historic data

How KnoCommerce manages Shopify GDPR data requests.

Find answers and get help from Intercom Support and Community Experts

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