KnoCommerce

Analyze survey results and track trends with reports and insights.

Reporting & Analytics

Discover KNO's trend report feature so you can track survey responses over time!

How to read and understand the survey stats summary for each survey in your reports screen

View your data on the reports page through the lens of a pie chart!

Once you set up a ranking question, this help doc describes how to read/interpret the reporting chart

What's different with our new attribution report

This is how KnoCommerce calculates and displays reports for the NPS question type

Key reports that show performance and insights from your surveys

Compare your performance to the entire KNO network

Understand the relationship between these two counts and how to interpret the data that you're seeing within your store and your Kno account

How to make the most of improvements and next iterations of your surveys

Everything you need to know about the click source data we show in reports.

Learn how to archive questions on your survey to remove them from live surveys and keep all historic data

How KnoCommerce manages Shopify GDPR data requests.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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